At a Glance
- Tasks: Be the friendly face of our office, managing reception and supporting admin tasks.
- Company: Join a dynamic team at Office Angels in South West Edinburgh.
- Benefits: Enjoy weekly pay, 28 days annual leave, and access to discounts.
- Other info: Great opportunity for career growth and flexible work-life balance.
- Why this job: Perfect for those who thrive in fast-paced environments and love helping others.
- Qualifications: Previous reception or admin experience and strong communication skills required.
The predicted salary is between 13 - 13 £ per hour.
Temporary Reception & Administration Assistant
Location: South West Edinburgh
Training dates: 9th and 10th December and either 15th or 16th December
Start date: 4th January
Hourly rate: 13.00
Working week: Monday - Friday, 8:00am - 5:00pm
End date: End of February with the potential to be extended
Are you an organised and professional administrator who enjoys being the first point of contact for visitors and colleagues?
Our client is seeking a Reception & Administration Assistant to join their busy team in South West Edinburgh.
This is a fantastic opportunity for someone with strong customer service and administrative skills who enjoys working in a fast-paced environment and supporting a variety of business functions.
Key Responsibilities
- Providing a welcoming and professional front-of-house reception service
- Answering and directing telephone calls efficiently
- Greeting visitors and carrying out Health & Safety inductions
- Managing building access passes and key control procedures
- Coordinating incoming and outgoing mail and liaising with couriers Responding to email enquiries in a timely manner
- Booking out fleet vehicle keys and ensuring vehicles are equipped with the required items
- Issuing equipment and safety items as directed by the Health & Safety team
- Building positive relationships with internal and external stakeholders
- Providing administrative support to the wider team as required
About You
- Previous reception, customer service or administrative experience
- Excellent communication and interpersonal skills
- Strong organisational skills with the ability to manage multiple tasks
- Confident using Microsoft Office and email systems
- Professional, proactive and adaptable approach to work
- Ability to work effectively both independently and as part of a team
If you're looking for your next temporary opportunity and enjoy being at the heart of a busy operation, we'd love to hear from you.
Why Temp With Office Angels?
Working as a temp is a great way to explore different roles and industries while maintaining control over your work/life balance. Benefits include:
- Weekly pay
- 28 days paid annual leave (accrued weekly)
- Direct employment with Office Angels - we're always on hand to support you
- Access to high street discount vouchers
- Eye care vouchers and contributions towards glasses for VDU use
- Support with securing permanent roles and interview coaching
- Pension scheme option (with employer contributions)
- Statutory Sick Pay
- Access to a confidential Employee Assistance Programme
- Opportunities across our wider group of specialist recruitment businesses
Office Angels is an employment agency and business.
We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace.
We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more.
By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive.
If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.
Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels.
Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Temporary Receptionist & Administration Assistant employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Temporary Receptionist & Administration Assistant
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Confidential. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Confidential before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Temporary Receptionist & Administration Assistant
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Confidential:Your cover letter is your chance to shine! Tell us why you want to work at Confidential specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Confidential!
How to prepare for a job interview at Confidential
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
