Temporary Customer Service Coordinator
Start Date: September
End Date: December
Working hours: Full-time office based working 40 hours per week
Pay rate: £14.42ph
Location: Close to Tower Bridge
Our client, a leading organisation in the Food and Beverage industry, is seeking a dedicated and enthusiastic Customer Service Coordinator to join their dynamic team. This temporary position offers a chance to contribute to a vibrant workplace.
Key Responsibilities:
- Processing orders received from various customer segments, including Private Customers, On-Trade, Trade, Catering & Hospitality, and the Sales Team
- Responding to customer service queries with professionalism and care
- Ensuring orders are processed to meet daily cut-off times
- Monitoring and managing orders placed on the organisation's website
- Updating invoices and credit notes accurately and promptly
Specific Duties:
- Efficiently processing customer orders directly or through the Sales Team
- Handling customer call-off requests for stock held in storage
- Taking ownership of customer complaints and documenting resolutions
- Releasing website orders and updating customer price lists
- Arranging collections for returns and processing invoices
- Supporting the Sales Team with various administrative tasks
Essential Requirements:
- Excellent communication skills
- Proficiency in data inputting, with a keen attention to detail
- Proficiency in Microsoft Word, Excel, and Outlook
- Experience with AX
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Temp Customer Service Coordinator employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
