Ocean Import Clerk
Location: Trafford Park, Manchester
Salary: Up to £30,000 per annum
Job Type: Permanent, Full Time
The Opportunity
An exciting opportunity has arisen for an experienced Ocean Import Clerk to join a well-established international freight forwarding business based in Trafford Park, Manchester.
Working within a busy ocean freight team, you will take responsibility for coordinating import shipments from origin through to final delivery, ensuring customers receive a professional, efficient and proactive service throughout.
This would suit someone with previous ocean imports or freight forwarding experience who is comfortable managing their own shipments and communicating with customers, shipping lines, overseas agents and suppliers.
Key Responsibilities
- Managing ocean import shipments from booking through to final delivery
- Handling both FCL and LCL import movements
- Liaising with shipping lines, overseas agents, hauliers and customers
- Tracking shipments and providing customers with regular updates
- Preparing and processing relevant import documentation
- Coordinating customs clearance requirements
- Arranging collections and onward deliveries
- Checking shipping documentation and ensuring information is accurate
- Managing vessel arrivals, releases and delivery instructions
- Monitoring potential delays, demurrage and storage issues
- Resolving shipment queries quickly and professionally
- Maintaining accurate records on internal freight systems
- Building strong relationships with customers and providing a high level of service
About You
- Previous experience within ocean/sea freight imports
- Experience gained within a freight forwarding or logistics environment
- Good understanding of the end-to-end import process
- Knowledge of FCL and LCL shipments
- Understanding of import and customs documentation
- Strong customer service and communication skills
- Good attention to detail and organisational ability
- Confidence managing multiple shipments and priorities simultaneously
- A proactive approach to problem solving
- Ability to work effectively as part of a busy freight forwarding team
What's on Offer?
- Salary up to £32,000
- Permanent position with an established international freight forwarding business
- Trafford Park location
- Opportunity to join an experienced and supportive team
- Exposure to international customers, suppliers and agents
- Genuine opportunity to develop your freight forwarding career
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Import Coordinator in Stretford employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
