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- Tasks: Lead a dynamic team, drive sales, and create unforgettable customer experiences.
- Company: Join Maison Margiela, a cutting-edge fashion house known for its artistic approach to style.
- Benefits: Enjoy competitive pay, employee discounts, and opportunities for professional growth.
- Why this job: Be part of a brand that values creativity and innovation in the luxury fashion world.
- Qualifications: 5+ years in retail management, preferably in luxury fashion; strong leadership and sales skills required.
- Other info: This role is perfect for those passionate about fashion and eager to make an impact.
The predicted salary is between 36000 - 60000 £ per year.
Maison Margiela is a Paris-based fashion house founded in 1988 by Belgian designer Martin Margiela. Celebrating unconventional aesthetics and embracing the philosophy that fashion is an art of expression rather than a cult of personality, Maison Margiela offers haute couture, ready-to-wear for women and men, contemporary line MM6, footwear, interior design, and accessories, including leather goods, fine jewelry and fragrance. In 2002, the French house became part of OTB. Along with sister brands of the group, Maison Margiela continues pushing the boundaries of modern fashion while preserving its distinctive identity and heritage.
The Store Manager will act as a brand ambassador, ensuring that the store meets and exceeds sales targets while providing an exceptional customer experience. This role requires strong leadership, strategic thinking, and a deep understanding of the luxury retail industry.
Main Responsibilities:- Leadership and Team Management: Lead, motivate, and develop the store team to achieve and exceed sales objectives while maintaining high standards of customer service.
- Sales Performance: Drive the store’s sales performance by developing and implementing strategies to maximize profitability.
- Customer Experience: Ensure a superior customer experience through excellent service and a client-centric approach, building long-term relationships with high-profile clientele.
- Operational Management: Oversee store operations including inventory management, visual merchandising, and adherence to Maison Margiela standards and procedures in collaboration with the Operations Manager.
- Staff Training and Development: Train and mentor staff to enhance product knowledge, customer service skills, and overall team performance.
- Performance Monitoring: Analyze key performance indicators (KPIs) and use data to make informed business decisions and strategies.
- Brand Ambassador: Represent and embody the values and culture of Maison Margiela, both in-store and within the local community.
- Problem-Solving: Address any operational issues and provide solutions in a timely and effective manner.
- Minimum of 5 years of retail management experience, preferably within the luxury fashion or luxury goods industry.
- Proven ability to lead, inspire, and manage a team effectively.
- Strong sales and customer service background, with a demonstrated ability to meet and exceed sales targets.
- Excellent verbal and written communication skills; ability to engage and build rapport with clients and staff alike.
- Capable of developing and executing plans to improve store performance and client experience.
- Strong problem-solving skills and the ability to work under pressure in a fast-paced environment.
- Professional, polished, and an embodiment of Maison Margiela image and values.
Store Manager - UK Selfridges employer: Confidential
Contact Detail:
Confidential Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - UK Selfridges
✨Tip Number 1
Familiarise yourself with Maison Margiela's unique brand identity and values. Understanding their unconventional aesthetics and commitment to customer experience will help you articulate how you can embody these principles as a Store Manager.
✨Tip Number 2
Network within the luxury retail industry, especially with professionals who have experience in high-end fashion. Attend industry events or connect on platforms like LinkedIn to gain insights and potentially get referrals for the position.
✨Tip Number 3
Prepare to discuss specific strategies you've implemented in previous roles that led to increased sales and improved customer experiences. Be ready to share quantifiable results to demonstrate your impact in past positions.
✨Tip Number 4
Showcase your leadership style by preparing examples of how you've motivated and developed teams in the past. Highlighting your ability to inspire others will resonate well with the expectations of a Store Manager at Maison Margiela.
We think you need these skills to ace Store Manager - UK Selfridges
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Maison Margiela's unique philosophy and aesthetic. Highlight your understanding of their values in your application to show that you align with their brand identity.
Tailor Your CV: Ensure your CV reflects relevant experience in luxury retail management. Emphasise your leadership skills, sales achievements, and customer service excellence, particularly in high-end environments.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your passion for fashion and your vision for enhancing the customer experience at Maison Margiela.
Showcase Problem-Solving Skills: In your application, provide examples of how you've successfully addressed operational challenges in previous roles. This will demonstrate your ability to handle the fast-paced environment of luxury retail.
How to prepare for a job interview at Confidential
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you inspire others to achieve sales targets.
✨Understand the Brand's Aesthetic
Maison Margiela is known for its unique approach to fashion. Familiarise yourself with the brand's history, values, and current collections. Being able to discuss how you align with their unconventional aesthetics will show your genuine interest in the role.
✨Prepare for Customer Experience Scenarios
Expect questions about how you would enhance customer experience in-store. Think of specific strategies you've implemented before to build long-term relationships with clients, especially in a luxury retail context.
✨Analyse Key Performance Indicators (KPIs)
Be ready to discuss how you've used data to drive sales performance in previous roles. Prepare to talk about specific KPIs you've monitored and how you've adjusted strategies based on those insights to improve store performance.
