Confidential in Stone, Staffordshire is recruiting a Complaints Handler on a 12-month fixed-term contract. The role focuses on customer service, quality standards, and complaint resolution.
You will manage complaints from receipt to resolution, investigate root causes, draft clear responses, and coordinate with internal teams to improve service quality.
Ideal candidates have at least 2 years of experience handling complaints and strong communication, with an eye for detail and compliance.
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Complaints & Quality Investigator (12-Month) in Stone employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
