We are currently seeking an Administrator/Contact Centre Operator for a role based in the central Stockport area. This role is administration focused, in addition to customer service and inbound call centre duties.
This is a full-time position with an immediate start available. Working hours are Monday to Friday,
It is an ongoing, full-time role with the possibility of permanency.
Duties and Responsibilities
- Handling customer queries by telephone as well as emails and portals.
- Data entry and updating the work log.
- Managing bookings and responding to email queries.
- All other administrational tasks as required.
Candidate Specification
- Confident, clear telephone manner with excellent communication and interpersonal skills.
- Excellent administrational, data entry and computer skills.
- Attention to detail.
- Confidence to work well in a fast-paced environment.
Previous experience in a customer facing role (such as within retail, hospitality or similar where you have provided customer-support) is a strong advantage. Full, ongoing training and support is provided.
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Admin/Contact Centre in Stockport employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.