£30,000 - £35,000 DOE
Billing Administrator Location: Stamford Hill Hours: Fully office-based role
Monday - Thursday: 9:30am - 6:00pm
Friday: Early finish (in winter months)
Are you good with data and MS Excel? If you answered yes, we want to hear from you!
Box Recruitment Solutions are exclusively recruiting for a growing telecoms business in Stamford Hill. Reporting directly to the Billing Manager, this is an excellent opportunity for a proactive and detail-oriented administrator with strong data handling and customer service skills to join a busy and supportive finance and operations team.
Key Responsibilities
- Billing & Data Administration
- Monthly billing administration for B2 B and B2 C customers
- Dealing with customer billing queries over the phone and resolving
- Add and organise data within the billing system
- Monitor and report billing data using internal systems
- Reconcile and validate discrepancies across platforms including Zoho, Salesstar, My Accounts and Abillity
- Import, match and verify data from multiple sources
- Customer Communications
- Generate and send end-of-contract letters to customers
- Handle customer and internal queries via email and telephone professionally
- Produce and dispatch billing and account-related correspondence
- Systems & Reporting
- Work with the Abillity billing platform
- Produce internal reports and compile team data for review
- Support the transition from manual to system-led billing processes
- Team Support
- Work closely within a collaborative team environment
- Support colleagues with ad hoc administrative and operational tasks
- Participate in cross-functional communication across the business
Preferred Skills & Experience
- Confident Excel skills including formulas and pivot tables
- Previous billing administration or data-driven administration experience (preferred)
- Strong attention to detail and organisational skills
- Professional and confident telephone manner
- Able to commute to Stamford Hill North London on a daily basis
- Exposure to billing and CRM systems such as Abillity, Zoho, Salesstar or similar billing platforms would be advantageous
Benefits
- 28 days holiday
- Private healthcare
- Discretionary yearly bonus
- KPI bonus scheme
- Discounted rewards scheme
- Early finish on Fridays
INDD
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Billing & Data Administrator in Stamford employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
