Corporate Financial Administrator in Southampton

Corporate Pensions Administrator

£28,000-£30,000

Southampton

Full-time

1to 1 Group is looking for an experienced Pensions Administrator to join our client's team and provide accurate, efficient and reliable administrative support across workplace and group pension schemes.

The successful candidate will have excellent attention to detail, strong administrative skills and the ability to work confidently with sensitive and confidential information. You will be comfortable working to deadlines, maintaining accurate records and ensuring all pension-related processes are completed in line with relevant requirements and procedures.

The Role:

Provide day-to-day administration for a portfolio of group and workplace pension schemes.

Process new scheme applications and assist with the implementation of new employer pension arrangement.

Investigate discrepancies between payroll records, contribution schedules and payments received by pension providers.

Act as a key point of contact for employers, payroll teams and pension providers.

Explain the administrative operation of salary sacrifice arrangements without providing regulated financial, tax or legal advice.

Assist employers with ongoing administration of their workplace pension duties.

Provide administrative guidance on scheme processes while referring technical, regulatory or legal matters to the appropriate specialist.

Respond to telephone and email enquiries in a helpful, professional and timely manner.

Record all material communications and actions on the appropriate internal system.

Comply with UK GDPR, data protection requirements and the company's information security policies.

Identify and report errors, complaints, potential breaches, data incidents and operational risks promptly.

Work collaboratively with advisers, paraplanners, administrators and other departments.

Contributes to improvements in systems, procedures, and client service.

Skills & Requirements:

Previous experience in a pension administration, employee benefits, payroll or similar financial services role.

Strong attention to detail and commitment to accuracy.

Ability to interpret payroll and pension contribution information.

Ability to manage multiple cases and deadlines.

CII Certificate in Financial Administration (CF1) or equivalent held, or willingness to work towards this and further relevant regulatory qualifications.

Strong organizational and time-management skills.

As an equal opportunities employer, 1to 1 Group is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds.