Client Services Manager in South Shields

Client Services Manager in South Shields

South Shields Full-Time No working from home possible
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About the role

Applying for this role is straight forward Scroll down and click on Apply to be considered for this position.
Salary Β£29,000per annum plus 34 days leave, rising to 39 andgreat benefits including Health cash plan

Home, a place where you belong
Leading services that make a real difference, this is a hands-on leadership role coaching and supporting frontline teams. You make smart decisions, and stay close to customers and what matters to them, balancing performance with compassion. If youre ready to grow as a leader without stepping away from the frontline, this role is for you!

What youll do
Lead and coach teams to deliver safe, high quality, person-centred services.
Stay close to customers to make sure support reflects their needs and goals.
Manage performance, quality, safeguarding, and compliance across services.
Use data and insight to spot risks early and improve outcomes.
Oversee budgets, staffing, and resources to keep services sustainable.

Why join us
Youll have space to lead in your own way, with trust and support behind you. We invest in our people and offer clear routes into senior management roles when youre ready. Youll work with colleagues who care about doing the right thing, for customers and for each other. Your work will have real impact, every day. Be part of one of the UKs Great Places to Work! We can't offer a CoS for this role.

You have
Experience working in housing, care, or support services.
Strong coaching skills and enjoy developing others.
Experience managing quality, performance, and compliance.
Confidence handling safeguarding and risk in complex services.
A customer focused approach and lead with empathy and fairness.

Stronger together
We do our best work when were ourselves. Thats why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

The practical bits
Permanent, full time (37.5 hpw)
You'll work Monday - Friday 9am - 5pm (with some flexibility)
Serviced based at our office in Tyne dock
You need an Enhanced with barring list
You need to be able to drive and have access to your own vehicle insured for business purposes

Whats in it for you?
2 paid volunteering days each year
Matching pension contribution (up to 7% and life insurance of 3x basic salary)
Instant pay access with Stream
800+ discounts on shops, holidays, days out, tech and more
Career path with development and excellent training package. xrnqpay

Finally
For reasonable adjustments email . Roles can close early, so dont delay applying. If you cant see the Job Description at the top of this page, click APPLY to view it on our pages and find out more about us.

Client Services Manager in South Shields employer: Confidential

As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.

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Contact Details:

Confidential Recruitment Team