We're a family-run business with a strong reputation for looking after our customers and our people. We pride ourselves on creating a friendly, supportive working environment where everyone plays an important part in the success of the business.
The Role
- Providing day-to-day administrative support to the Service Manager and service team.
- Handling customer enquiries professionally by phone, email and face-to-face.
- Processing payments, banking, petty cash and account enquiries.
- Preparing service paperwork and maintaining accurate records.
- Managing warranty and product improvement claims.
- Maintaining vehicle servicing and MOT records.
- Coordinating staff holidays, sickness and attendance records.
- Reviewing engineer timesheets and job allocations using Ibcos Gold.
- Coordinating groundcare repairs, maintenance, invoicing and customer collections/deliveries.
- Supporting general depot administration and routine safety checks.
About You
- Highly organised, reliable and has excellent attention to detail.
- Friendly, approachable and passionate about delivering great customer service.
- Confident communicating with customers and colleagues.
- Comfortable with financial administration and handling payments.
- IT confident, with good data entry and record-keeping skills.
- Experienced in an administration role.
Experience within agriculture, engineering, vehicles, machinery or servicing would be an advantage, but isn't essential. A positive attitude and willingness to learn are just as important!
What We Offer
- 24 days' annual leave plus bank holidays.
- An extra day off for your birthday.
- Company pension and sick pay schemes.
- Life insurance.
- Tailored career development and manufacturer training.
- Company uniform and staff discounts.
- Free on-site parking.
- Health and wellbeing support.
- Employer-funded healthcare cash plan.
Why Join Us?
As a family-run business, we believe in creating a workplace where people feel valued, supported and part of the team. You'll be joining a business that takes pride in its people, values good relationships and recognises the contribution everyone makes.
If you're looking for a varied role in a friendly team, where you can make a difference and develop your skills, we'd love to hear from you!
Service Admin in Silsden employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
