Amour Recruitment are proud to be working for this well-established business who due to growth is seeking a Customer Service Administrator to join their busy team based in Shrewsbury.
Key Responsibilities
- Answer incoming calls and emails dealing with requests from clients and customers that require a routine response whilst directing more complex issues via calls or emails to the appropriate person/team.
- Keeping the main data base up to date and uploading new documents
- Oversee diary for appointments
- General administration.
Personal Requirements
- Excellent communication skills
- Confident with Word & Excel and mail merges
- Previous customer service experience within an office environment
Benefits include
- 22 days holiday, plus bank holidays
- Career progression
Hours
Monday to Friday, (Apply online only) with 1 hour for lunch
Salary
Β£25,385
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Customer Support Administrator in Shrewsbury employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.