At a Glance
- Tasks: Coordinate service bookings and schedule maintenance for engineers in a dynamic environment.
- Company: A reputable nationwide service provider with a 50-year legacy in the vehicle fleet industry.
- Benefits: Enjoy a competitive salary, 20 days holiday, pension, life assurance, and full training.
- Other info: Work in a supportive team with family members spanning three generations in the business.
- Why this job: Join a caring company that nurtures talent and offers real career progression opportunities.
- Qualifications: Experience in service administration or coordination, strong communication skills, and IT proficiency.
The predicted salary is between 28000 - 30000 £ per year.
A nationwide service provider to the vehicle fleet industry with an enviable reputation spanning 50 years is now looking for a Service Controller to join their centre for excellence for double decks in Oldbury, West Midlands.
As Service Controller you will be part of the service administration team taking pre-planned maintenance bookings from customers and planning and scheduling these; speaking to customers to arrange follow up visits and booking them in; interacting with Service Engineers and processing Engineer job sheets/work reports; changing the job status on the internal system and ensuring all inputted data is always correct and taking ownership in service improvement initiatives and cost control.
This position would suit someone who is commercially astute and has a track record of working as a Service Controller, Service Co-ordinator, Service Administration or similar capacity ideally within an engineering or technical based business and now looking to progress their career within service operations.
You will also demonstrate strong written and verbal communication skills, a strong attention to detail; be able to interface with people at all levels and be IT proficient including the use of Office 365 including Word and Excel.
Working hours are 40 hours per week Monday to Friday 8am to 5pm with a 1 hour lunch break.
You will be working for a business who truly care for, nurture and develop their people with proof of family members across 3 generations working for the business.
Service Controller employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
