Service & Validation Administrator
Salary: 26,500 - 28,000 per annum
Location: Rotherham
Hours: Monday to Friday, 8:30am to 5:00pm (45 minutes lunch) onsite
A well established service focused Medical organisation is seeking a Service & Validation Administrator to support its busy service department. This is a varied administrative and coordination role, central to ensuring efficient service delivery and high standards of customer support.
The role
Working closely with the Service and Contracts teams, you will provide day to day administrative support and help maintain smooth operational processes.
Key responsibilities include:
- Collating and checking Validation and Laboratory Reports before issuing to customers
- Generating and sending service and callout reports
- Loading contracts onto the system and creating pre planned jobs and stock requirements
- Supporting the Contract Manager with renewals
- Maintaining internal tracking spreadsheets
- Assisting the coordination team during busy periods or absences
- Providing telephone support and responding to customer enquiries
- Ensuring all enquiries are logged and responded to within the same day
Person specification
- Previous experience in an administrative or coordination role is preferred
- Strong organisational and time management skills
- Clear and professional written and verbal communication
- Confident using Microsoft Office, particularly Word, Excel, and Outlook
- Able to work collaboratively within a team
- High attention to detail and willingness to learn
This is an excellent opportunity for someone organised and proactive who enjoys working in a structured, team focused environment with a strong emphasis on customer service.
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Service and Validation Administrator employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
