Confidential is seeking an experienced CRM leader to transform CRM from a support function into a strategic growth driver. You will own the CRM strategy, lifecycle management, and retention roadmap, leading a small team and collaborating across Marketing, Product and Data to connect acquisition with long-term value.
You will design and optimise journeys across onboarding, activation, retention, loyalty and high-value segments, while driving personalisation and automation across email, SMS, app
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Senior CRM Leader: Grow Retention & Revenue employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
