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- Tasks: Be the friendly voice helping customers with their IT queries.
- Company: Join Capgemini, a leading company known for its supportive work culture.
- Benefits: Earn £12.60 per hour with a living wage and enjoy a stable 35-hour week.
- Why this job: Make a difference by providing top-notch customer service in a dynamic environment.
- Qualifications: Great communication skills and a passion for helping others.
- Other info: Monday to Friday hours give you a balanced work-life schedule.
The predicted salary is between 13 - 16 £ per hour.
Salary: £12.60 per hour (Living Wage Employer)
Location: Porton Down, Salisbury, SP4 0JQ
Hours: 35 hours per week, Monday to Friday, between 7am - 7pm
Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini.
In this role, you will be the first point of contact for customers, providing 1st line IT support.
Customer Service Advisor in Salisbury employer: Confidential
Contact Detail:
Confidential Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor in Salisbury
✨Tip Number 1
Make sure you research Capgemini and their customer service approach. Knowing their values and how they operate will help you stand out during the interview. We want to see that you’re genuinely interested in the company!
✨Tip Number 2
Practice your communication skills! As a Customer Service Advisor, you'll be the first point of contact for customers. We suggest role-playing common scenarios with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer. This shows that you’re engaged and eager to learn more about the role and the company. We love when candidates come prepared!
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, we’re always on the lookout for passionate individuals who want to join our team at StudySmarter.
We think you need these skills to ace Customer Service Advisor in Salisbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Customer Service Advisor role. We want to see how your background aligns with providing top-notch customer support!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and explain why you’d be a great fit for our team at Capgemini. Keep it friendly and professional!
Showcase Your Communication Skills: As a Customer Service Advisor, communication is key. In your application, demonstrate your ability to convey information clearly and effectively. We love seeing examples of how you've helped customers in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Don’t miss out on this fantastic opportunity!
How to prepare for a job interview at Confidential
✨Know the Company
Before your interview, take some time to research Capgemini. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Practice Common Scenarios
As a Customer Service Advisor, you'll likely face various customer scenarios. Prepare for common questions like how you would handle an upset customer or a technical issue. Practising these responses can boost your confidence during the interview.
✨Showcase Your Communication Skills
In this role, clear communication is key. During the interview, focus on articulating your thoughts clearly and concisely. Use examples from your past experiences to demonstrate how you've effectively communicated with customers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training processes, or what success looks like in this role. This shows that you're engaged and serious about the opportunity.
