Ford Credit in Manchester is seeking a Customer Support Expert to be the first point of contact for customers and dealers, delivering outstanding service across multiple channels. You will handle inbound/outbound calls, respond to emails and provide proactive solutions while maintaining accurate customer records.
The role involves processing payments, offering settlement quotes, supporting end-of-contract activities, and assisting bereaved or distressed customers with care and empathy.
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Banking Support Specialist - Customer Care & Payments in Salford employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
