Sales Support Lead
Location: Bideford, Devon
Job Type: Full-time, on-site
Salary: £28,000 - £30,000
Hours: Monday to Friday 8.30am - 5pm
About the Opportunity
We are looking for a friendly, organised and reliable Sales Support Lead to join our team.
This is an excellent opportunity for someone who enjoys a varied role, likes working with people and takes pride in keeping things organised and running smoothly.
Working alongside the wider team, you will provide day-to-day administrative and customer support, helping to ensure a positive experience for customers and effective communication across the business.
The Role
The role will involve a variety of administrative and sales support activities, including:
- Responding to customer sales enquiries by telephone and email
- Assisting with the processing and coordination of customer requirements
- Manage and take the lead on complex customer service enquiries
- Keeping information and records accurate and up to date
- Communicating with customers, colleagues and external contacts
- Helping to ensure tasks are followed through efficiently
- Providing general administrative support as required
- Raising purchase orders and processing sales orders with accuracy
- Assisting with the smooth running of the office and wider team
About You
- Organised and able to manage a varied workload effectively
- Confident handling customer enquiries and finding practical solutions
- Able to assess situations, make sensible commercial decisions and take ownership of customer issues
- Calm and resourceful when dealing with more challenging or complex queries
- Thorough, with a strong eye for accuracy and detail
- Responsive and able to prioritise effectively to ensure customers receive timely support
- Adaptable and willing to take a flexible, hands-on approach to your work
- Confident communicating with customers, colleagues and external contacts
- A positive team player who is happy to use initiative and get involved
- Experienced in administration, customer service, sales support or a similar environment
- Comfortable using computers and everyday office systems
Previous experience within a sales or customer service role, preferably within a manufacturing environment would be desired.
What We Offer
- A friendly and supportive working environment
- A varied role with plenty of opportunity to get involved
- Company pension
- Cycle to work scheme
- Free on-site parking
Location
This is a full-time, on-site position based in Bideford, Devon.
If you are organised, personable and looking for a varied role within a supportive team, we would love to hear from you.
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Sales Support Lead employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
