Sales Support Administrator

My client is one of the UK's most well-known Tax Efficient/Alternative Investment providers, and they are looking for a Sales Support Administrator to provide support to their clients and the sales team in their London office.

You will need to be a strong team player with good interpersonal skills and the ability to communicate effectively with both colleagues and clients. My client has a strong focus on delivering a high quality of customer service which they pride themselves on.

Role and responsibilities:

• Inbound & Admin Support
  • Managing the Sales Support inbox
  • Handling literature requests (soft and hard copies)
  • Responding to customer queries as first point of contact
  • CRM administration - updating records, logging activity, maintaining data hygiene
  • Diary management or meeting coordination for sales team
• Sales Enablement
  • Producing illustrations or quotes for advisers
  • Creating and maintaining call campaigns (e.g. via Financial Clarity)
  • Generating call lists/leads from events, centralised targets, or desk research
  • Supporting region planning and team coverage logistics
  • Drafting and updating a suite of email templates for outreach
  • Tracking business pipeline and reporting on progress
  • Monitoring competitor activity and summarising insights
• Data & Research
  • Desk research on new firms or prospects
  • Researching firms based on Fox / DADRAF / BR criteria
  • Creating lead lists from centralised targets or external databases
  • Analysing event outcomes and generating follow-up actions

Please note that our client is an equal opportunities Employer and adheres to all relevant legislation and offer services regardless of age, race, sex, disability or religious belief.