Sales Order Processing Coordinator

Sales Order Processing Coordinator

16.00 per hour Equivalent to approximately 31,000 per annum Temporary with plans to go permanent in 2027

We are currently working with a well-established and highly successful business who are looking to bring an Order Processing Coordinator into their team on an initial temporary basis, with the opportunity to secure a permanent position for the right person.

This is a fantastic opportunity for somebody with strong sales order processing experience and a solid background using SAP or similar, who is looking to join a supportive and collaborative environment.

Working closely with customers, sales teams, logistics and finance, you'll play a key role in ensuring customer orders are processed accurately, efficiently and within agreed timescales. =

Alongside the core order processing responsibilities, the position will also involve some wider sales administration and finance duties, where possible supporting on invoicing and credit notes.

The role would suit somebody who enjoys working across different departments, has excellent attention to detail and is confident managing multiple priorities within a busy, project-oriented environment.

The position will initially be fully office-based, with the opportunity to move to a hybrid working structure of 3 days in the office and 2 days working from home once established.

The role is full-time, working 37.5 hours per week, Monday to Friday, with a choice of either 8am-4.30pm or 8.30am-5pm, both including a one-hour lunch break. There is also an early finish on a Friday.

The role is paying 16.00 per hour, equivalent to approximately 31,000 per annum, with weekly pay and holiday accrual whilst temporary, alongside the opportunity to secure a permanent position within the business.

What to expect day to day

• Processing customer purchase orders accurately and efficiently using SAP.
• Managing sales orders from initial receipt through to shipment and delivery, including amendments and updates as required.
• Preparing shipment release requests and issuing order and delivery confirmations.
• Working closely with sales, logistics and operations teams to coordinate delivery schedules and ensure customer expectations are met.
• Supporting sales forecasting alongside Sales Managers and the Logistics team, including attending monthly forecast meetings.
• Managing new customer account applications, account setup and customer arrangements.
• Raising invoices and credit notes, uploading invoices to the portal.
• Processing purchase requisitions and orders through internal business systems.
• Maintaining accurate customer, order and opportunity information across SAP, CRM and other internal systems.
• Acting as a key point of contact for customers regarding order processing and account-related queries.
• Maintaining accurate documentation and ensuring all order records are stored correctly.
• Supporting wider departmental administration and identifying opportunities to improve processes and efficiencies.

What do we need from you?

• Previous experience within an order processing, sales administration or sales support role.
• Strong SAP experience is highly desirable, ideally with previous experience managing customer sales orders.
• Excellent attention to detail and accuracy when handling customer orders and financial information.
• Good organisational and time management skills, with the ability to manage multiple priorities.
• Confident communication skills, with the ability to build relationships across departments and with customers.
• Experience using CRM systems, ideally Microsoft Dynamics, would be advantageous.
• Some exposure to invoicing, credit notes or accounts receivable would be beneficial.
• The ability to work independently and collaboratively within a busy environment.
• A proactive approach, with the confidence to identify problems and suggest improvements.
• A flexible and positive attitude, with the ability to adapt to changing workloads and priorities.