Sales & Leasing Administrator

• Sales & Leasing Administrator
• Location: Birmingham B37
  Type: Temporary to Permenant
  Pay rate: 12.71 per hour

Hours: Monday to Friday 9:00am - 5:00pm
We are looking for a motivated and commercially minded Sales & Leasing Administrator to join our growing team.

This role combines sales, customer service, account management, and administration, with a strong focus on converting enquiries, building customer relationships, and supporting the full vehicle leasing process.

This is a long-term opportunity for someone who wants to develop their career, take on more responsibility, and grow within the company.

Key Responsibilities

• - Manage new and existing customer enquiries and identify suitable vehicle leasing solutions.
• - Proactively follow up enquiries and quotations to maximise sales opportunities.
• - Build and maintain strong relationships with customers, clients, suppliers, and internal teams.
• - Handle inbound and outbound telephone calls confidently and professionally.
• - Attend client and customer visits to build relationships, understand their requirements, present leasing solutions, and identify new business opportunities.
• - Respond to customer enquiries via email and telephone in a timely and professional manner.
• - Prepare and issue vehicle quotations, proposals, and sales documentation.
• - Discuss vehicle specifications, leasing options, pricing, and contract terms with customers.
• - Negotiate and close sales while maintaining a high standard of customer service.
• - Maintain regular contact with customers throughout the sales and leasing process.
• - Process leasing documentation accurately and efficiently.
• - Use the Jaama Key 2 system to manage vehicle, customer, order, and contract records.
• - Monitor vehicle orders and delivery progress and provide regular customer updates.
• - Assist with contract administration, renewals, extensions, and vehicle lifecycle management.
• - Identify opportunities for repeat business, renewals, referrals, and additional sales.
• - Work closely with the sales and account management teams to achieve sales targets.
• - Maintain accurate records of customer interactions, quotations, orders, and sales activity.
• - Prepare sales reports and other documentation as required.
• - Ensure all activity complies with company procedures and relevant industry regulations.

Skills & Experience Required

• - Previous experience in a sales, sales administration, leasing administration, or account management role.
• - Experience within the vehicle leasing, fleet management, automotive, or related industry.
• - Proven ability to manage customer enquiries and convert opportunities into sales.
• - Confident telephone manner with strong relationship-building skills.
• - Excellent written and verbal communication skills.
• - Strong commercial awareness and a genuine desire to achieve sales results.
• - Professional email writing and correspondence skills.
• - Proficient in Microsoft Office, including Outlook, Word, Excel, and Teams.
• - Excellent attention to detail and ability to balance sales with administration.
• - Ability to manage multiple enquiries, prioritise workload, and meet deadlines.
• - Knowledge of the vehicle leasing process is highly desirable.
• Personal Attributes
• - Sales-driven and commercially focused.
• - Highly organised, reliable, and proactive.
• - Confident, personable, and professional.
• - Customer-focused with a positive attitude.
• - Strong negotiation and problem-solving skills.
• - Self-motivated and able to work independently.
• - A strong team player.
• - Ambitious and keen to develop professionally.
• - Looking for a long-term career opportunity and committed to growing with the company.

This is more than just an administrative position.

We are looking for someone who wants to build a career with the company, develop their sales and account management skills, take on greater responsibility, and progress as the business continues to grow.

If you are ambitious, motivated, sales-focused, and looking for a long-term opportunity where you can grow and make a real impact, we want to hear from you.

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