Russian Speaking Customer Service Advisor
Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly.
Edinburgh Office Based
£26,800
MondayFriday, 8:00am4:30pm
Love travel? Fluent in Russian? Ready to build a career in customer service?
Were looking for a Russian Speaking Customer Service Advisor to join a vibrant and growing team in Edinburgh. This is a fantastic opportunity for someone who enjoys helping people, solving problems, and being part of a supportive, energetic workplace.
If youre passionate about delivering exceptional service and want to work in a role where no two days are the samethis could be for you.
Whats in it for you?
33 days annual leave
Monthly performance-based bonus
Free on-site gym
Health cash plan
Employee wellbeing & assistance programme
Enhanced sick pay
Enhanced maternity, paternity & adoption policies
Ongoing training & career development
Regular team events & incentives
Refer-a-friend bonus scheme
The Role
As a Russian Speaking Customer Service Advisor, youll be the first point of contact for customers, supporting them with travel-related queries across multiple channels.
Your day-to-day will include:
Handling customer enquiries via phone, email, and live chat
Providing solutions with empathy, professionalism, and efficiency
Building rapport and delivering a personalised customer experience
Staying up to date with company promotions and policies
Working collaboratively with your team and contributing to a positive environment
What were looking for
Fluent Russian and English (essential)
Previous customer service experience
Strong communication and interpersonal skills
Confident using Microsoft Office and handling written communication
A calm, solution-focused approach under pressure
Positive attitude with a genuine passion for helping customers
Why apply? xrnqpay
This is more than just a customer service role, its a chance to join a company that invests in its people, offers real progression, and creates a workplace where youll feel valued every day.
Apply now to start your journey in a rewarding, travel-focused customer service career in Edinburgh.
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Russian Customer Service Advisor employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
