Job Profile for HVAC Office Administrator 47945
Position: HVAC Office Administrator
Location: Rochester - office-based
Salary: up to 32k, depending on experince
Our client is a specialist Air Conditioning and Refrigeration Contractor in Rochester. They’re seeking an HVAC Office Administrator to support admin, planning and coordination across Service contracts and Project planning.
The HVAC Office Administrator will work closely with the Account Manager and Directors to support the overall business function.
- Schedule all works across the contract
- Answer inbound calls from clients
- Raise and schedule jobs - Service, planned maintenance and projects
- Provide updates on work
- Arranging engineers and Subcontractors to attend works - Service & Projects
- Compile reports for ongoing works for clients and senior management
- Manage SLA & KPIs
- Raising purchase orders
- Managing material orders
HVAC Office Administrator Job Requirements
- Experience in the HVAC and FM industry
- Office-based in Rochester
- Previous role held as a Service coordinator/Helpdesk or similar
- Highly adept at handling inbound calls for customer queries and service requests
- Highly proficient in CAFM systems, MICROSOFT Word, Excel, PowerPoint, Outlook
- Administrative responsibilities including filing, preparing documents, receipting, keeping and updating records
HVAC Office Administrator Salary & Benefits
- Basic Salary of 32,000
- 09:00-17:00 Monday to Friday - Office-based in Rochester
- 20 days holiday + Bank Holidays - increasing with service
- Pension 4%
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HVAC Office Administrator in Rochester employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.