Fortus Recruitment is assisting a leading organisation in Kingston to recruit an experienced Complaints Handler on a fixed term contract for up to 1 year. You will manage resident and customer complaints from receipt to resolution, ensuring timely, professional handling in line with procedures.
You will investigate, liaise with teams, maintain records, and provide regular updates. Strong communication, empathy and organisational skills are essential, with experience in social housing or property
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Resident Complaints Specialist β 1-Year FTC employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.