At a Glance
- Tasks: Coordinate repair requests and provide top-notch customer service for Council tenants.
- Company: Join Redditch Borough Council's Housing Property Services team.
- Benefits: Competitive hourly rate, Monday to Friday hours, and potential for contract extension.
- Other info: Opportunity to work in a supportive environment with a focus on teamwork.
- Why this job: Make a difference in your community while gaining valuable administrative experience.
- Qualifications: Strong organisational skills and experience in an administrative role required.
The predicted salary is between 26010 - 31790 £ per year.
This is an office-based role for a temporary 3 month contract, with opportunity for extension. Opus People Solutions are recruiting on behalf of Redditch Borough Council for a Repairs Services Administrator to join the Housing Property Services department and provide administrative & customer service support by scheduling repairs for Council tenants.
Key Responsibilities:
- Manage and coordinate repair service requests efficiently, ensuring timeline and communication with customers and technicians.
- Schedule appointments and allocate resources to meet project deadlines.
- Maintain accurate and up-to-date records of service activities, work orders, and customer interactions.
- Liaise with technicians and internal teams to ensure smooth workflow and problem resolution.
- Provide exceptional customer service by responding promptly to inquiries and updates.
What we're looking for:
- Strong organisational and multitasking abilities.
- Excellent communication skills, both verbal and written.
- Proven experience in an administrative role.
- Proficiency with office software and scheduling tools.
- Ability to work independently and as part of a team.
All offers will be subject to satisfactory compliance screening, including right to work in the UK and references.
Repairs Service Administrator in Redditch employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
