Our client, one of the largest independent freight forwarders in the midlands, offering worldwide transport services by air, road and sea, are looking for a European Operations Coordinator to be based at their offices in Redditch, Worcestershire.
On Offer
- Opportunity to join a highly regarded logistics specialist
- Based at a modern purpose-built office
- Offering an attractive salary up to £35 K, dependent on skills and experience
- Contributory Pension
- Working hours: Monday Friday, 8:30am 5:30pm
Main Purpose of the Role
Reporting to the Operations Manager, this position forms part of the existing Road Freight Forwarding Operations Team. It requires the jobholder to coordinate the day to day UK & European road transport sections and all of the related administration. To build relationships with the existing clients and always deliver a high standard of customer care at all times.
Duties and Responsibilities
- Coordinate the day to day bookings of European and UK road transport jobs.
- Processing where appropriate both export and import customs clearance.
- Raising job files and all of the appropriate paperwork
- Processing jobs through Multifreight software system
- Extensive client liaison to include quotations, follow up, bookings and problem solving
- Extensive supplier liaison to include rate negotiations, bookings and problem solving
- Internal liaison with the Sales Team, assisting with quotations and service information
- Managing the jobs from start to finish in line with the client expectations and communicating effectively any service issues
- Maximising the gross profit by negotiating with the supplier base
- Proactively contacting the existing clients to maximise business potential
- Invoicing jobs on completion
- Populating internal analysis and key statistics
- To be involved in the operations and sales meetings, where current jobs, quotes, problems, entertaining and other relevant topics are discussed along with the previous week s trading activity
- Coordinating the warehouse goods in and out and stock control.
- Loading and unloading of vehicles using counter balance forklift.
To be Considered
- Ideally European freight forwarding or UK transport operations experience.
- Customer Service Experience.
- Good communication skills
- Good organisational skills
- Good attention to detail
- Can work to deadlines and handle pressure
- Quick thinker / Problem solving
- Self-motivated and enthusiastic character
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European Operations Coordinator in Redditch employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
