Hybrid Casework Administrator - Higher Education Complaints in Reading

Hybrid Casework Administrator - Higher Education Complaints in Reading

Reading Full-Time On-site
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Office of the Independent Adjudicator (OIA) is seeking a Casework Administrator to join the Casework Support Team in a hybrid role based in Reading. You will provide excellent customer service to students and external stakeholders, with a daily phone shift and a focus on accurate case handling.

The role offers training, mentoring, and progression within the ombudsman service, with starting salary at Β£30,283 and a pathway to develop expertise in higher education complaints handling.

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Hybrid Casework Administrator - Higher Education Complaints in Reading employer: Confidential

As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.

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Contact Details:

Confidential Recruitment Team