Customer Service Administrator
£26,000
9-Month Fixed Term Contract
Bury Location
Monday to Friday 9am to 5.30pm - some flexibility on start times
Hybrid - minimum 2 days in the office per week ideally Thursday and Friday
Free parking on site
Are you an organised people person who enjoys building relationships and providing excellent customer service?
We're looking for a Customer Service Administrator to join a friendly, supportive company on a 9-month fixed-term contract. This is a fantastic opportunity to join a business that genuinely values its employees, invests in training and development, and promotes an inclusive team culture.
What you'll be doing:
- Speaking with members, suppliers and clients to coordinate services and answer queries.
- Building strong relationships over the phone and providing first-class customer service.
- Updating and maintaining the CRM system.
- Managing spreadsheets and maintaining accurate records.
- Supporting the smooth running of the customer function.
- Working closely with colleagues across the business.
About you:
- Confident on the phone and happy speaking with people throughout the day.
- Strong administrative and organisational skills.
- Comfortable using Excel, CRM systems and Microsoft Office.
- Excellent communication skills, both written and verbal.
- Enjoys working as part of a small, close-knit team.
- Able to manage multiple priorities with attention to detail.
Why apply?
- Supportive and welcoming team environment.
- Training and development opportunities.
- Varied role with plenty of interaction and relationship building.
- Opportunity to make a real impact within a growing organisation.
The office is not within walking distance of the tram network, so applicants should be able to travel reliably by car or bus.
This role is on a contract basis for 9 months but could lead to a permanent role for the right person.
We welcome applications from all suitably qualified individuals regardless of age, disability, gender identity or expression, marital status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
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Customer Service Administrator in Ramsbottom employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
