At a Glance
- Tasks: Support a busy housing repairs team with administrative tasks and customer communication.
- Company: Join a dynamic team focused on property repairs and customer satisfaction.
- Benefits: Gain valuable experience in administration with potential for extension.
- Other info: Work in a fast-paced environment with opportunities to develop your skills.
- Why this job: Make a difference in people's lives by ensuring their housing repairs are managed efficiently.
- Qualifications: Previous admin experience, strong Excel skills, and a full driving licence required.
The predicted salary is between 25650 - 31350 £ per year.
- Job
- Title: Property Repairs Administrator
Location: Bishop Auckland, DL14 (4 days per week) and Seaham, SR7 (1 day per week), office based
- Start
- Date: ASAP
Contract - Type: Temporary until January, with possible extension
- Weekly
Hours: 35 hours per week
We are recruiting for a Property Repairs Administrator to provide temporary administrative support within a busy housing repairs team.
The role will mainly be based at the Bishop Auckland office, with one day per week at the Seaham office.
A full driving licence and access to a vehicle are required to travel to both locations.
Key Responsibilities
- Manage the team inbox, sort referrals and prepare summaries.
- Log correspondence and letters accurately on Salesforce.
- Produce reports using the QL housing management system.
- Contact customers by telephone and email to follow up queries.
- Check and book repairs appointments for customers.
- Assist repairs planners when required.
- Contact customers to arrange post work inspections.
- Manage no access cases, liaise with other departments and chase outstanding actions.
- Maintain accurate records and Excel spreadsheets.
- Candidate Profile
- Previous administration experience, ideally within housing, property services or repairs.
- Confident using Excel and maintaining accurate data.
- Salesforce experience would be beneficial.
- Strong customer service and communication skills.
- Organised and able to manage competing priorities in a busy environment.
- A full driving licence and access to a vehicle.
Property Repairs Administrator employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
