Kitchen & Bathroom Design/Sales Consultant in Preston

If you are passionate about providing a great customer experience, join us as a Kitchen and Bathroom Design Consultant. You will help customers design and create spaces that make a real difference in their homes. From the first conversation in our showroom to visiting them at home, you will guide them through the process with care.

You will take the time to understand what matters to them, offer product advice, and use your design knowledge to bring their ideas to life. Every project is unique and every project matters. You will own the full customer experience from start to finish.

Your responsibilities:

• Deliver our full Wickes customer journey: whether it’s in-store, virtual, or at a customer’s home, you will treat every customer with the same attention.
• Turn prospects into customers by finding the best solutions for our customers' space and budget. You will also be proactive in generating leads within your showroom.
• Create inspiring designs using our design tools, presenting and refining ideas in collaboration with customers.
• Look after your showroom, maintaining displays and keeping up our high standards.
• Stay organised and proactive, keeping our customers updated and always communicating progress clearly.
• Stay compliant with all company policies and regulations including finance, GDPR, and health & safety.

About you:

• You are customer-focused: you are a great listener who enjoys helping customers and building trusted relationships.
• You are sales driven and results-minded: you are experienced in consultative selling and are motivated to achieve and exceed sales targets while doing what’s right for our customers.
• You are creative and practical: you can see the possibilities in a space and know how to make ideas work.
• You are calm and confident: you handle challenges with professionalism and keep things moving forward.
• You are organised and proactive: you take ownership, stay on top of details, and get things done.
• You are industry savvy: you keep up to date with the latest trends and understand your local market.
• Some experience of using design tools would be desirable; however, a working knowledge of similar tools such as AutoCAD or Photoshop would be an advantage.
• You will also need a valid UK driving licence and access to a vehicle as you will visit customers at home.

Why join us:

• We will give you the tools, training, and support to do your best work.
• Competitive salary plus uncapped commission (including guaranteed commission during your training period).
• Comprehensive 7-week training programme where you will learn about our products, our design tools, and our customer sales journey.
• Dedicated mentor support for your first 9 months.
• Competitive colleague benefits.
• Flexible working options.
• Up to 35 days of annual leave including Bank Holidays.
• Defined Contribution Pension Scheme up to 10% dependent on length of service.
• 20% colleague discount.
• Save-as-you-earn and cashback health schemes.
• Access to a discount platform for retailers, gyms, and more.

About us:

At Wickes, we believe everyone deserves a home they can feel proud of and we’re helping our customers create spaces that work beautifully. We’re a team of genuine, hard-working people and we care about making a difference. We’re proud of our products and in helping customers turn design ideas into reality. If you’re passionate about design, know how to offer great customer service, and are motivated by doing your best work every day, you’ll fit right in.

If you’re ready to help customers design the spaces of their dreams and you’re looking for a role where your passion and hard work are valued, we’d love to hear from you. Apply today and help us make the nation feel house proud.