Confidential is seeking a Customer Service Advisor to act as the first point of contact during a busy period. You will handle inbound calls, emails, and online enquiries, and resolve customer queries promptly while keeping records up to date.
The role requires a confident telephone manner, good IT skills, and the ability to work in a fast-paced environment. You will be expected to follow procedures, maintain high service standards, and meet performance targets, with escalation for more complex
Customer Care Advisor β Fast-Paced Support & Enquiries in Prestatyn employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.