Planner / Scheduler / Maintenance Co-ordinator
Tunbridge Wells
Hours: Onsite/Office Based - Monday - Friday 8-5pm.
29,600 + Excellent benefits including 25 days holiday + Bank Holidays, Pension, Parking, Wellbeing, Life Insurance, Volunteer days, Healthcare services, Annual salary reviews, Career Opps and Team and Social events
Our client, a dynamic organisation in the property sector, is seeking a dedicated Planner / Co-ordinator to join their team.
This exciting opportunity is perfect for an individual with a passion for effective planning and scheduling ability. If you have excellent customer service based skills and are used to working within a fast paced environment to schedule jobs and engineers this could be a great career move for you!
Key Responsibilities
- Efficiently scheduling works, (managing 8-10 engineers) ensuring the right trades are allocated, and managing appointments geographically for optimal travel efficiency.
- Monitoring and administering workflows to exceed targets, identifying follow-on works, and reporting trends to management for system review.
- Producing and communicating Work in Progress (WIP) reports for routine and void works to align with targets.
- Collaborating with Supervisors and Managers to enhance service delivery and productivity by reviewing diaries and ensuring works are ready to commence.
- Addressing customer and tenant queries and complaints promptly and effectively.
- Maintaining up-to-date databases and assisting with supply and material information from approved suppliers for jobs to be carried out.
Essential Criteria
- Previous experience in Planning/Scheduling or Customer Service.
- Proficiency in Microsoft Excel, Word, and Outlook.
- Excellent verbal and written communication abilities, ensuring effective collaboration with team members and stakeholders.
- A team-oriented mindset with the capability to work independently when required.
- Used to a busy fast-paced working environment.
Why Join Our Client?
This is a fantastic opportunity to be part of an organisation that values a customer-centred approach and is committed to continuous improvement. The ideal candidate will contribute to a vibrant work culture while enjoying:
- A permanent contract with competitive remuneration.
- Opportunities for professional development and training.
- A supportive and collaborative team environment.
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Planner / Scheduler Co-ordinator employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
