Customer Service Advisor
We are seeking a proactive and customer-focused Customer Service Advisor to join a busy property services team based in Peterborough.
The successful candidate will be responsible for handling inbound calls from tenants, coordinating repair and maintenance requests, managing property compliance activities, and liaising with contractors to ensure works are completed efficiently and on time.
Key Responsibilities:
- Respond to tenant enquiries relating to property repairs and estate matters.
- Coordinate and manage reactive maintenance and repair works.
- Arrange compliance servicing, certifications, and remedial works across residential, commercial, and agricultural properties.
- Liaise with contractors, tenants, and colleagues to ensure timely access and completion of works.
- Maintain accurate records and compliance documentation.
- Build strong working relationships with internal teams, suppliers, and customers.
Ideal Candidate:
- Strong customer service and communication skills.
- Excellent organisational and administration abilities.
- Confident managing multiple tasks and priorities.
- Able to build positive relationships with customers and contractors.
- Previous experience within customer service, property, repairs, maintenance, or administration would be advantageous
Monday to Friday - 9am-5.30pm
13.50 an hour
Immediate start until end of December - possible extentsion for the right candidate.
Adecco Group UK & Ireland is an Equal Opportunities Employer.
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Customer Service Advisor in Peterborough employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
