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- Tasks: Assist clients with optical needs and provide exceptional customer service.
- Company: Join Bayfields Opticians, a passionate independent business focused on local relationships.
- Benefits: Enjoy a fun work environment, professional development, and a supportive team culture.
- Why this job: Be part of a rewarding role that values your contributions and offers growth opportunities.
- Qualifications: Experience in optical retail and knowledge of lenses and contact lenses required.
- Other info: Participate in workshops and training to enhance your skills and network with colleagues.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for an experienced Optical Assistant to join our amazing team in Thame for 5 days / 40 hours per week (Monday to Saturday 9am - 5:30pm). When you join Bayfields Opticians and Audiologists as our Optical Assistant, you are joining an independent business. Although we are national, we are not a huge chain which means we understand the importance of local relationships and the power of choice.
We have the latest diagnostic equipment, the latest technological advances in contact lenses, spectacle lenses and frames, and the latest fashions. At Bayfields, we are passionate about the services we provide our clients so as our experienced Optical Assistant, you will be the first point of contact for anyone visiting or contacting your practice. We want you to greet our clients in person as they arrive, or over the phone with a smile to make them feel valued and you will listen and understand their needs before taking ownership of their query.
You will work closely with your Practice Manager, Optometrists, Audiologists, Dispensing Opticians and team members to determine the best solutions for our clients and focus on delivering obsessively great service at every step in the Bayfields client journey.
We need an experienced Optical Assistant with experience of dispensing single focus lenses, multi-focal lenses and contact lenses. Maintain product displays and ensure the store is tidy and presentable. Previous experience in optical retail is required.
As an integral member of the Bayfields team, we will provide our Optical Assistant with an enjoyable professional working environment which is fun, open and where we are committed to supporting you, your personal wellbeing and your professional development which will involve you being on our Front of House Development course. This Bayfields Opticians & Audiologists course will take you through our client journey, an introduction to Contact Lenses, an introduction to the Eye and its Anatomy to understanding spectacle frames and lenses but most importantly giving you the opportunity to network and learn with your colleagues from other practices.
You will participate in workshops that demonstrate the various types of optical screening equipment in practice and how to carry out basic repairs and adjustments. If you are an enthusiastic, customer-focused Optical Assistant, and looking for a new rewarding role, we would love to hear from you!
Ophthalmic Assistant employer: Confidential
Contact Detail:
Confidential Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ophthalmic Assistant
✨Tip Number 1
Familiarise yourself with the latest optical technologies and products. Since Bayfields prides itself on having the latest diagnostic equipment and fashion-forward frames, showing that you are knowledgeable about current trends and advancements can set you apart during the interview.
✨Tip Number 2
Demonstrate your customer service skills in a practical way. Think of examples from your previous roles where you went above and beyond for a client. This will highlight your ability to create a welcoming environment, which is crucial for the Optical Assistant role.
✨Tip Number 3
Network with current or former employees of Bayfields if possible. They can provide insights into the company culture and what they value in their team members, which can help you tailor your approach during the application process.
✨Tip Number 4
Prepare to discuss your experience with specific optical products, such as single focus lenses and multi-focal lenses. Being able to speak confidently about your hands-on experience will demonstrate your suitability for the role and your commitment to providing excellent service.
We think you need these skills to ace Ophthalmic Assistant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Optical Assistant position. Tailor your application to highlight relevant experience in optical retail and customer service.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to provide excellent customer service and your familiarity with dispensing lenses and contact lenses.
Highlight Relevant Experience: In your CV, emphasise your previous experience in optical retail, particularly your skills in dispensing single focus and multi-focal lenses. Use bullet points to make your achievements clear and concise.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial in the optical field.
How to prepare for a job interview at Confidential
✨Show Your Passion for Customer Service
As an Optical Assistant, you'll be the first point of contact for clients. Make sure to express your enthusiasm for providing excellent customer service during the interview. Share examples of how you've gone above and beyond to help customers in previous roles.
✨Demonstrate Your Optical Knowledge
Since the role requires experience with single focus lenses, multi-focal lenses, and contact lenses, be prepared to discuss your knowledge in these areas. Brush up on the latest trends and technologies in optics to show that you're well-informed and ready to contribute.
✨Emphasise Teamwork Skills
You'll be working closely with various professionals, so highlight your ability to collaborate effectively. Share experiences where you successfully worked as part of a team to achieve a common goal, especially in a retail or healthcare setting.
✨Prepare Questions About the Company Culture
Bayfields values a fun and supportive work environment. Prepare thoughtful questions about their company culture and professional development opportunities. This shows your genuine interest in being part of their team and your commitment to personal growth.
