Training Administrator in Norwich

NES Fircroft are currently recruiting a Training Administrator on behalf of a leading Oil & Gas operator based in Norwich.
This is a great opportunity for an organised and self-motivated individual to join the company's Training & Competency team, providing administrative support and helping to ensure employee training records are accurate, up to date and well maintained.
The role will involve a high level of data entry, record management and general administration, supporting the team as they transition between training systems. You will also assist with training bookings, maintaining documentation and responding to queries from employees and managers.
This position would suit someone with previous administration or data entry experience who has excellent attention to detail and enjoys working with data and keeping records organised.
Previous experience in training or HR would be beneficial but is not essential, as there will be opportunities to develop your skills and take on additional training coordination responsibilities over time.

Key Responsibilities

• Maintain accurate employee training and competency records across company systems.
• Carry out high-volume data entry and validation, ensuring information is accurate and consistent across multiple systems.
• Upload, process and maintain training certificates and supporting documentation.
• Assist with training bookings, course joining instructions and attendance records.
• Update training matrices, spreadsheets and reports as required.
• Respond to routine queries from employees and managers regarding training records and bookings.
• Produce weekly and monthly reports, checking data accuracy before distribution.
• Monitor training expiry dates and assist with arranging renewals where required.
• Provide day-to-day administrative support to the Training Coordinators and wider HR team.
• Ensure all training records and documentation are maintained in line with company procedures.
• Support the continuous improvement of training administration processes.
• Over time, assist with coordinating training courses and liaising with external training providers.

Skills & Experience

• Previous experience in an administration or data entry role.
• Excellent attention to detail, with a strong focus on accuracy.
• Good working knowledge of Microsoft Office, particularly Excel, Outlook and Word.
• Strong organisational skills and the ability to manage and maintain large volumes of information.
• Ability to prioritise workloads and meet deadlines.
• Good communication skills and a professional, customer-focused approach.
• Ability to handle confidential information appropriately.
• A proactive attitude and willingness to learn and develop within the role.

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