At a Glance
- Tasks: Build relationships and deliver excellent customer service in a sales-focused role.
- Company: Join a dynamic team in Norwich with a hybrid working model.
- Benefits: Earn a competitive salary plus performance bonuses, with great discounts and 233 hours of leave.
- Other info: Enjoy a supportive environment with opportunities for growth and flexibility.
- Why this job: Make a real impact by helping customers find the right solutions while achieving your targets.
- Qualifications: Previous customer service experience and a passion for solution-based sales are essential.
The predicted salary is between 30000 - 30000 £ per year.
- Senior Customer Sales Executive
- Working pattern: Hybrid minimum 3 days per week in the office
Salary: £28,000 £30,000 per annum, dependent on experience, plus performance-related earnings of up to £12,000 per year.
The Role
We're looking for a Senior Customer Sales Executive who combines a natural ability to build relationships with a genuine passion for delivering excellent customer service.
This is a sales focused role with clear targets and the opportunity to earn additional performance related pay.
You'll take a solution based approach to every conversation, listening carefully to customers, understanding their individual circumstances and recommending the products or services that best meet their needs.
You'll be commercially minded and motivated to achieve results, while ensuring the customer remains at the heart of everything you do.
About You
You're a natural people person who builds trust, listens well and genuinely cares about finding the right outcome for the customer.
We're looking for someone who
- Has previous customer service experience (essential).
- Has experience in solution-based or service-led sales (advantageous).
- Is commercially aware and comfortable working towards targets.
- Takes a customer-first approach to sales.
- Is confident communicating with a wide range of people.
- Is self-motivated, organised and able to manage their workload.
- Is confident using technology and CRM systems.
You'll understand that how you achieve your results matters just as much as the results themselves. A sales-at-any-cost approach isn't what we're looking for.
Salary and Benefits
- Basic salary of £28,000 £30,000, dependent on experience.
- Opportunity to earn up to an additional £12,000 per year through performance-related pay.
- 233 hours of annual leave, increasing with length of service. This includes bank holidays, which you may be required to work as part of your rota.
- Discounts on groceries, shopping, holidays, insurance, days out, restaurants and more.
- 24/7 employee assistance programme.
- Family and friends' discounts on products and services.
- Free on-site parking.
- Working Pattern
You'll work 37.5 hours per week across five days out of seven, Monday to Sunday. Shifts will be eight hours, including a 30-minute unpaid break, scheduled between 08:00 and 20:00.
This is a hybrid role based in Norwich, with a minimum of three days per week in the office. Further flexibility may be available depending on performance.
Weekend and bank holiday working will form part of the rota. Please note that any hybrid or remote working must be undertaken within the UK.
Additional Information
This role is subject to pre-employment screening, including a basic DBS check and two years of referencing.
All screening must be completed before your start date.
This may mean your start date needs to be adjusted if checks are not completed in time.
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Senior Customer Sales Executive in Norwich employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Customer Sales Executive in Norwich
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Senior Customer Sales Executive at Confidential, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Confidential. Tailor your message to explain why you’re drawn to them and how you can contribute as a Senior Customer Sales Executive. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Senior Customer Sales Executive in Norwich
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Confidential:When writing your cover letter, make sure to tailor your message specifically for Confidential. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Confidential
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Confidential that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Confidential that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Confidential’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
