Confidential is seeking an Insurance Customer Service Advisor to provide a compliant, high-quality service in a phone-based environment. You will gather information to tailor products, issue policy documents within regulatory timeframes, and support renewals and MTAs.
You will handle inquiries via phone, email and post, manage objections and complaints, and ensure accurate record keeping while working as part of a team to meet targets. Hybrid work is available after training.
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Insurance Customer Care Specialist – Hybrid & Bonus in Norwich employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
