Full-Time Call Centre Agent - Immediate Start
Contract Type: Temp until mid December, potential to be extended
Location: Norwich - fully office based
Monday - Friday, 9am - 5pm
We are looking for a reliable and enthusiastic Call Centre Agent to join our client's team on a full-time, temp-to-perm basis. This role is ideal for someone who enjoys working in a fast-paced environment and delivering excellent customer support.
Key Responsibilities:
- Responding to customer enquiries via phone
- Answer incoming calls from customers promptly and professionally
- Make outbound calls
- Maintain a polite, professional, and empathetic manner
- Supporting the admin team with general office tasks
- Ensuring a smooth and professional customer experience
Requirements:
- Strong communication and organisational skills
- Good attention to detail
- Confident using Microsoft Office
- Previous experience in customer service or administration is desirable
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
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Full-Time Customer Service Advisor - Immediate Start in Norwich employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
