Call Centre Advisor - Immediate Start
Location: Norwich (Fully Office Based)
Hours: Monday to Friday, 9:00am - 5:00pm
Pay: 12.71 per hour
Contract: Temporary until late December, with opportunities for further contracts
Are you available to start immediately and looking for a busy, customer-focused role? We are currently recruiting for a Call Centre Agent to join a friendly and supportive team based in Norwich.
This is an excellent opportunity for someone who enjoys speaking with people, providing great customer service, and working in a fast-paced environment. The current contract is confirmed until late December, with the potential for further opportunities on other contracts thereafter.
Key Responsibilities
- Handling a high volume of inbound customer calls
- Making outbound calls when required
- Providing accurate information and assistance to customers
- Maintaining a professional, friendly, and empathetic approach at all times
- Updating records and handling basic administration tasks
- Supporting the wider team to ensure an excellent customer experience
What We're Looking For
- Excellent communication and interpersonal skills
- Strong organisational skills and attention to detail
- Confident using Microsoft Office and computer systems
- Previous customer service, call centre, retail, hospitality, or administration experience is desirable
- Positive attitude and willingness to learn
- Ability to work efficiently in a busy environment
What's On Offer
- Immediate start available
- Full-time hours
- Friendly and supportive team environment
- Opportunity to gain valuable experience
- Potential for further contracts beyond December
If you're looking for a role where you can start quickly and make an immediate impact, we'd love to hear from you.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
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Call Centre Advisor in Norwich employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
