Administrator / Service Controller in Norwich

Administrator / Service Controller in Norwich

Norwich Full-Time On-site
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Job Title: Administrator / Service Controller

Job Type: Temporary with opportunity into permanent.

Location: Norwich

Rate of pay: Β£15 per hour

Are you a Service Controller looking for work?

Temporary to Permanent Opportunity

We're currently recruiting for a Service Controller to join our client's busy and friendly team based in Norwich. This is an excellent opportunity for someone with strong organisational and communication skills who is looking for a part-time role with the potential to secure a permanent position.

Hours: Monday - Friday, 8:30am 5:00pm, 1 hour lunch.

Start Date: ASAP

The Role:

  • Coordinating engineers' schedules and appointments
  • Managing incoming service requests and allocating work
  • Liaising with customers to provide updates and resolve queries
  • Raising and processing job sheets and service documentation
  • Maintaining accurate records and updating internal systems
  • Providing general administrative support to the service team

The Ideal Candidate:

  • Previous experience in a service controller, scheduler, coordinator or administration role
  • Excellent communication and customer service skills
  • Strong organisational skills with the ability to prioritise workloads
  • Confident using Microsoft Office and computer systems
  • Able to work independently and as part of a team

This position is offered on a temporary basis initially, with the opportunity to become a permanent member of the team for the right candidate.

BENEFITS OF WORKING FOR ARC

  • Working with one of the leading Recruitment agencies with 18 years within the marketplace, recruiting for many of the region s leading companies.
  • In a recent survey 96% of our clients stated ARC are their preferred agency labour supplier.
  • Paid annual leave pro-rata for PAYE (inclusive of statutory holiday)
  • Weekly pay with a 1 hour pay resolution guarantee.
  • Pension contribution (after 3 months continuous service).
  • On-going assignments
  • Free access to our Health Assured scheme for you and your family.
  • Access to Free online training.

ARC GROUP

A focus on recruitment, a passion for people.

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Administrator / Service Controller in Norwich employer: Confidential

As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.

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Contact Details:

Confidential Recruitment Team