NHS Referrals Administrator (Band 3) - Temporary to 31st March 20027
Based Norwich, NR2
Monday to Friday, 9am to 5pm (30-minute lunch)
Temporary until 31 March 2027
100% Office Based
We are seeking a dedicated and organised Administrator to join a busy and friendly team, which provides advice, support and access to a range of health and wellbeing services, including mental health support.
The team requires additional support to help clear a backlog of referrals and waiting lists.
Key Duties
- Processing referral backlogs and updating records
- Creating and proofreading outcome letters from templates
- Uploading correspondence to SystmOne, ERS and service portals
- Closing referrals and maintaining accurate records
- Liaising with clinicians where clarification is required
- Printing and preparing letters for posting
Please note: This is an administrative role only and does not involve answering telephones.
Full Training Provided
Training will be given on:
- SystmOne
- Smartcard access
- Internal systems and processes
We're Looking For Someone Who Is:
- Hardworking and reliable
- Thorough with excellent attention to detail
- Conscientious and organised
- Able to handle confidential information appropriately
- Comfortable working within a healthcare environment
- Resilient when exposed to sensitive mental health and wellbeing information
This is a fantastic opportunity for an experienced administrator looking to support an important NHS service while working within a friendly and diverse team.
Please note successful applicants will need to undertake a DBS and NHS Screening prior to commencing.
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Administration Assistant (NHS) in Norwich employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
