On-boarding Care Coordinator (Care Pro Lead)
Are you the right applicant for this opportunity Find out by reading through the role overview below.
Brand-New Role | Mileage paid at up to 45p per mile | Guaranteed 37.5 hours per week
Are you an experienced Care Professional ready for a fresh challenge where you can make a real impact from day one?
Home Instead is launching an exciting new role and we're looking for a passionate, people-focused Onboarding Care Coordinator (Care Pro Lead) to support new clients through the first 30 days of their care journey.
This is a unique opportunity to combine hands-on care, client onboarding, mentoring, and relationship-building, helping clients and their families feel reassured, supported, and confident from the very start.
Why This Opportunity Stands Out
This position has the benefit of a contract with 37.5 guaranteed hours per week as part of an innovative pilot programme across the Home Instead network.
This means you can enjoy the excitement of helping shape a brand-new role while benefiting from long-term career opportunities within Home Instead.
The Role
As the trusted face of Home Instead for new clients, you will:
- Support clients and their families throughout the first 30 days of care.
- Build strong relationships and confidence from the outset.
- Help establish routines and successfully implement personalised care plans.
- Ensure a smooth transition to their longer-term Care Professional team.
- Provide guidance, coaching, and mentoring to colleagues.
- Champion Home Instead's person-centred approach and high standards of care.
- Help reduce waiting times for new clients and ensure an exceptional onboarding experience.
About You
We're looking for someone who is:
- An experienced Care Professional with a proven track record of delivering outstanding person-centred care.
- Qualified in Health & Social Care (NVQ/QCF or equivalent).
- A confident communicator with excellent relationship-building skills.
- Passionate about supporting, coaching, and developing others.
- In possession of an Enhanced DBS check and the Right to Work in the UK.
- A driver with a full UK driving licence and access to a vehicle (where required).
Why Join Home Instead? xrnqpay
This is the first Onboarding Care Coordinator role to be introduced within the Home Instead network, giving you the chance to help shape an exciting new position while working for an award-winning care provider.
If you're passionate about delivering exceptional care, supporting people through important life transitions, and want to play a key role in an innovative new approach, we'd love to hear from you.
Onboarding Care Coordinator in Northwich employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
