Job Summary
MUST HAVE PREVIOUS MOTOR TRADE SERVICE ADVISOR EXPERIENCE
Our client, a busy franchised main dealership in Northampton has the requirement for an experienced Service Advisor to join their successful Aftersales team.
Service Advisor Responsibilities
As a Service Advisor your responsibilities will include:
- Meet and Greet Customers.
- Explain to customers the work due to be carried out on their vehicle.
- Accurate completion of courtesy car insurance paperwork.
- Calling customers with progress updates and advise of any work needed.
- Liaising with the Workshop, Parts Department, Valeting Team and Drivers.
- Invoicing work carried out.
- Invoice explanation and taking payment.
- Quoting, introducing and selling of Service Plans.
- Ensuring all Warranty paperwork is correctly completed.
- Delivering the highest level of customer service at all times.
Experience, Skills & Qualifications
Essential Requirements
- 2 years Motor Trade Service Advisor experience
- Full UK Driving Licence
Desirable Requirements
- Franchised Dealership Experience
- Kerridge or Pinnacle Experience
Remuneration & Benefits
- Basic Salary of 30,000 - 32,000 DOE
- On Target Earnings of 37,000
- Great Benefits Package
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Dealership Service Advisor in Northampton employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.