I am recruiting for a Service Controller to join a leading Construction company. You will be responsible for coordinating service engineers, scheduling repairs and maintenance, and ensuring customers receive an excellent level of service.
Salary & Benefits
- 36,000 basic salary, increasing after probation.
- 42.5-hour working week.
- Monday to Friday.
- Permanent position with an established manufacturer.
- Career development opportunities.
Key Responsibilities
- Schedule and coordinate field service engineers.
- Allocate breakdowns, servicing and repair jobs.
- Manage customer enquiries and provide updates.
- Monitor workloads and engineer availability.
- Raise job cards and maintain service records.
- Liaise with engineers, customers and parts departments.
- Ensure jobs are completed efficiently and on time.
Requirements
- Previous experience in a Service Controller, Service Coordinator or similar role.
- Background in plant, construction, agricultural or HGV machinery preferred.
- Strong organisational and communication skills.
- Good IT skills and ability to work in a busy environment.
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Service Controller in North East employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
