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For Companies At a Glance
- Tasks: Book customer services, advise on warranties, and manage high customer volumes.
- Company: Leading automotive retailer in Newcastle upon Tyne with a strong aftersales team.
- Benefits: Competitive salary of £29,000 plus OTE of up to £35,000.
- Why this job: Join a passionate team and enhance your customer service skills in the automotive industry.
- Qualifications: Experience in customer service and a passion for the automotive sector.
- Other info: Full-time position with opportunities for career advancement.
The predicted salary is between 29000 - 35000 £ per year.
A leading automotive retailer in Newcastle upon Tyne is seeking an experienced Service Advisor to join their Aftersales Team. The role involves:
- Booking customer services
- Advising on warranty
- Managing high customer volumes
- Maintaining records
With an OTE of up to £35,000 and a base salary of £29,000 per year, this full-time position is ideal for those passionate about customer service.
Automotive Service Advisor in Newcastle upon Tyne employer: Confidential
Contact Detail:
Confidential Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Service Advisor in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who might know about openings at the retailer. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Think of examples where you've handled high-pressure situations or managed customer complaints effectively. We want you to shine!
✨Tip Number 3
Show your passion for the automotive industry! During interviews, share your enthusiasm for cars and how you keep up with the latest trends. It’ll show that you’re not just looking for any job, but this specific one.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Automotive Service Advisor in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Service Advisor. We want to see how you've handled customer queries and managed service bookings in the past. Personalising your CV shows us you're genuinely interested in the role!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our Aftersales Team. Share specific examples of how you've excelled in customer service and any relevant automotive experience.
Showcase Your Communication Skills: As a Service Advisor, communication is key! In your application, highlight your ability to manage high customer volumes and provide clear advice on warranty issues. We love candidates who can convey information effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re tech-savvy and ready to jump into the digital age!
How to prepare for a job interview at Confidential
✨Know Your Stuff
Make sure you brush up on your automotive knowledge before the interview. Understand common service issues, warranty processes, and the latest trends in the industry. This will not only impress your interviewers but also show that you're genuinely passionate about the role.
✨Customer Service is Key
Prepare to discuss your previous experiences in customer service. Think of specific examples where you handled difficult situations or exceeded customer expectations. This will demonstrate your ability to manage high customer volumes effectively.
✨Show Your Organisational Skills
As a Service Advisor, you'll need to keep track of multiple bookings and records. Be ready to talk about how you stay organised in a busy environment. You might even want to share a system or tool you use to manage your tasks efficiently.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company’s approach to customer service, or any upcoming projects. This shows your interest in the role and helps you gauge if it’s the right fit for you.
