Entry Level Customer Support Advisor
Newbury
Starting salary 26,300 + company bonus + pay for progression
Looking to kick-start your career? This is a fantastic opportunity to join a growing company where no prior experience is needed, just the right attitude and willingness to learn. Full training is provided, along with clear progression and regular salary reviews, making this an ideal first step into a long-term career.
What you'll be doing:
- Handling inbound and outbound customer calls
- Responding to emails and support enquiries
- Assisting customers with technical queries (full training provided)
- Liaising with mobile network providers to resolve issues
- Supporting the sales team with product-related questions
- Managing and updating customer support tickets
What we're looking for:
- Strong communication skills (written and verbal)
- Eagerness to learn and develop new skills
- Confident using PCs (Word, Excel, email)
- Good organisation and time management
What's in it for you:
- Full training and ongoing support
- Structured career progression with salary reviews every 6 months
- Company bonus scheme
- Hybrid working (2 days from home after probation)
- Free on-site parking
- Excellent benefits package
If you're motivated, reliable, and ready to build a career, this could be the perfect role to get started.
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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Entry Level Customer Support Advisor in Newbury employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
