At a Glance
- Tasks: Support marketing campaigns, manage client communications, and coordinate projects.
- Company: Dynamic agency specialising in reward and recognition programmes.
- Benefits: Competitive salary, varied role, and opportunities for professional growth.
- Other info: Office-based role with occasional UK travel and a vibrant work culture.
- Why this job: Kickstart your marketing career with hands-on experience and a supportive team.
- Qualifications: Marketing or business degree preferred; customer service experience is a plus.
The predicted salary is between 26000 - 26000 £ per year.
Account Administrator Marketing & Client Support
Mountsorrel
£24,000 £26,000 per annum
Monday to Friday, 9:00am 5:30pm
Office-based
Are you a marketing graduate seeking a varied role where you can develop your skills in client support, campaign coordination and account administration?
We are recruiting for a busy agency specialising in reward, incentive and recognition programmes for a diverse range of clients.
Working closely with Account Managers, you will help ensure programmes run smoothly, support marketing communications and act as a key point of contact for customers and suppliers.
This role is ideal for marketing or business graduates, or individuals with administration or customer service experience looking to transition into an agency environment.
Key Responsibilities
- Respond to client and programme participant enquiries via telephone and email.
- Manage programme inboxes, resolve queries and elevate complaints when necessary.
- Support Account Managers with communication plans, campaign ideas and email creation.
- Update website content and maintain accurate customer records.
- Check, prepare and upload programme data.
- Use Excel to analyse data and produce reports.
- Coordinate supplier orders, monitor costs and verify orders against agreed budgets.
- Assist with project administration and attend client meetings as required.
Person Specification
- Strong communication skills with a friendly and professional manner.
- Excellent attention to detail and confidence working with data.
- Good organisational skills with the ability to manage competing priorities.
- Proficient in Microsoft Office, particularly Excel.
- Interest in marketing, client relationships and campaign delivery.
- A proactive team player with a keen willingness to learn.
- Experience with email campaigns, website content or content management systems is desirable.
- Knowledge of advanced Excel functions such as pivot tables and VLOOKUP is advantageous but not essential.
What We Offer
This role provides practical experience across marketing support, account administration and customer service, offering plenty of variety and opportunities for development.
Based at the company s Mountsorrel offices, with occasional UK travel.
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Junior Account Executive - Marketing in Mountsorrel employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Account Executive - Marketing in Mountsorrel
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Confidential and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Confidential are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Confidential on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Confidential. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Junior Account Executive - Marketing in Mountsorrel
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Confidential. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Confidential:Show us that you’ve done your homework! In your application, briefly mention what you admire about Confidential’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Confidential
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Confidential will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Confidential, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
