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For Companies At a Glance
- Tasks: Support the sales team with administration, CRM management, and customer communication.
- Company: Globally recognised engineering and technology business with a growth-focused culture.
- Benefits: Opportunity for career growth in a collaborative and innovative environment.
- Why this job: Join a dynamic team and make a real impact in a technical sales role.
- Qualifications: Experience in sales support, strong customer service skills, and CRM knowledge.
- Other info: Fast-paced role with exposure to technical products and B2B sales.
The predicted salary is between 30000 - 42000 £ per year.
A well-established and globally recognised engineering and technology business is seeking a Sales Coordinator to join its UK Commercial Sales team. Operating in specialist global markets, the organisation designs and manufactures technically advanced sensing systems used in demanding and safety-critical environments. With continued growth in the UK market, this is a newly created role to strengthen commercial support capability.
The Role
Reporting to the Commercial Sales Manager, you will provide day-to-day support to the UK Sales Team, enabling Account Managers to focus on developing pipeline and driving revenue growth. This is a varied, fast-paced role combining sales administration, CRM management, customer communication and data analysis.
Key Responsibilities
- Process customer orders and generate quotations accurately and efficiently
- Maintain and update CRM systems (Salesforce) for the UK Sales Team
- Act as first point of contact for customer enquiries via phone and email
- Support Sales Account Managers with administrative and commercial tasks
- Coordinate internally with technical support, operations and finance teams
- Promote a customer-first culture and ensure high service standards
- Extract and analyse sales data to support pipeline growth and reporting
- React proactively to changes in demand and sales priorities
About You
We are looking for a proactive and organised sales support professional who enjoys working in a collaborative, technical environment.
Essential
- Previous experience supporting a sales team in an administrative capacity
- Strong customer service skills
- CRM experience (e.g. Salesforce or similar systems)
- IT proficient, including Excel
- Analytical mindset with troubleshooting capability
- Proactive and action-oriented approach
- Excellent communication skills
Desirable
- 12+ months' experience in a sales administration role
- Data analysis and reporting experience
- Basic commercial awareness
- Business-related qualification (Diploma/Degree)
Personal Attributes
- Team player who enjoys collaboration
- Calm and adaptable under pressure
- Confident communicator
- Positive, "can-do" attitude
Why Apply?
- Join a growing UK commercial team within a global engineering business
- Be part of a collaborative, innovation-driven culture
- Gain exposure to technical products and B2B sales environments
- Opportunity to develop commercially as the business expands
This is an excellent opportunity for a Sales Administrator or Sales Support professional looking to join a technically advanced business where they can add real value and grow their career.
Sales & CRM Administrator in Middlesbrough employer: Confidential
Contact Detail:
Confidential Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales & CRM Administrator in Middlesbrough
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Prepare for the interview by researching the company and its products. Knowing their technical offerings will help you stand out and show your genuine interest in the role.
✨Tip Number 3
Practice your communication skills! Since this role involves customer interaction, being able to articulate your thoughts clearly will be key. Try mock interviews with friends or family.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Sales & CRM Administrator in Middlesbrough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Sales & CRM Administrator role. Highlight your previous experience in sales support and any CRM systems you've worked with, like Salesforce. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your customer service skills and proactive approach. Tell us why you're excited about joining our growth-focused commercial team and how you can contribute to our success.
Show Off Your Analytical Skills: Since data analysis is key in this role, don’t forget to mention any relevant experience you have. Whether it's extracting sales data or reporting, we want to know how you can help drive revenue growth through your analytical mindset.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on being part of our innovative culture!
How to prepare for a job interview at Confidential
✨Know Your CRM Inside Out
Since the role involves maintaining and updating CRM systems like Salesforce, make sure you brush up on your CRM knowledge. Familiarise yourself with common functionalities and be ready to discuss how you've used similar systems in past roles.
✨Showcase Your Customer Service Skills
This position requires strong customer service skills, so prepare examples of how you've handled customer enquiries or resolved issues in previous jobs. Highlight your proactive approach and ability to maintain high service standards.
✨Be Ready for Data Analysis Questions
With an analytical mindset being essential, expect questions about data analysis and reporting. Prepare to discuss any experience you have with extracting and analysing sales data, and think of specific instances where your insights led to positive outcomes.
✨Demonstrate Your Team Spirit
As a team player, it's important to convey your collaborative nature during the interview. Share examples of how you've worked effectively within a team, especially in fast-paced environments, and how you adapt under pressure to support your colleagues.