At a Glance
- Tasks: Lead marketing operations, ensuring campaigns and communications are delivered effectively.
- Company: Join Not Just Travel, a passionate team dedicated to expert travel planning.
- Benefits: Competitive salary, hybrid working, and excellent benefits.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Make a real impact by turning ambitious marketing strategies into action.
- Qualifications: Experience in marketing operations and strong project management skills required.
The predicted salary is between 39600 - 48400 £ per year.
Marketing Operations Team Leadership Campaign Delivery Workflow & Automation
Big Ideas Are Great. Brilliant Execution Makes Them Happen.
At Not Just Travel, we're passionate about helping people discover the world through personal, expert travel planning.
Behind every great campaign, creative idea and Travel Consultant experience is a marketing team making things happen.
And as we continue to develop our Marketing & Communications function, we're looking for someone who can bring structure, momentum and accountability to everything we deliver.
We're hiring a Marketing Operations Lead to turn strategy into action, keep multiple teams moving in the right direction and make sure great work gets delivered on time, within budget and to a consistently high standard.
This isn't a role about sitting back and reviewing plans.
It's about owning the day-to-day operation of a busy marketing function, solving problems, supporting people and making delivery work better.
The Role at a Glance
Marketing Operations Lead
Hybrid Working Christchurch, Dorset (3 days onsite)
Competitive Salary DOE + Excellent Benefits
Full-Time Permanent
Reporting to: Head of Marketing & Communications
Direct Reports: 3
The Opportunity
You'll take ownership of the operating rhythm across Communications & PR, Campaigns & Content, and Brand & Creative.
Working closely with the Head of Marketing & Communications, you'll translate strategic priorities into practical delivery plans, ensuring everyone understands what's happening, who's responsible and what needs to happen next.
You'll also lead three key team members, supporting their development while creating the structure and visibility needed for their teams to deliver confidently.
- What You'll Be Doing
- Planning, Priorities & Delivery
- Own the integrated Marketing & Communications delivery plan and operating calendar.
- Translate strategic priorities into clear timelines, responsibilities, dependencies and measurable outcomes.
- Coordinate campaigns, communications and creative projects across multiple teams.
- Manage workloads, resources and competing priorities, protecting capacity and challenging unrealistic requests.
- Lead delivery meetings, resolve blockers and escape decisions when needed.
- Oversee the marketing helpdesk, ensuring requests are triaged, allocated and responded to within agreed service levels.
- People, Performance & Operations
- Line-manage the Senior Communications Executive, Campaigns & Content Manager and Brand & Creative Manager.
- Set clear objectives, provide coaching and hold team members accountable for delivery.
- Consolidate campaign performance reporting and provide clear updates on progress, risks and resources.
- Manage monthly budget reconciliation, suppliers, software licences and contract renewals.
- Improve workflows, governance and working practices across the function.
- Identify opportunities to use AI and automation to reduce manual work and improve efficiency.
- Making Marketing Work for Travel Consultants
- A key part of the role is ensuring our Travel Consultants receive responsive, practical and coordinated marketing support.
- You'll work across the business to understand their needs, turn feedback into improvements and make it easier for them to access the marketing resources and support that help their businesses succeed.
About You
We're looking for an experienced marketing operations professional who knows how to turn ambitious plans into organised, measurable delivery.
You'll bring
- Proven experience leading marketing operations, integrated marketing delivery or multidisciplinary marketing teams.
- Strong project management, workflow planning and resource allocation skills.
- Experience managing people, budgets, suppliers and operational reporting.
- A practical understanding of campaigns, communications, brand and creative production.
- Confidence in managing stakeholders, setting expectations and constructively challenging priorities.
- The ability to balance business-as-usual activity with reactive requests and strategic projects.
- Experience using AI and automation tools to improve workflows and reduce repetitive tasks.
- Strong commercial awareness, organisational skills and a focus on measurable outcomes.
- Experience in the travel industry or a recognised project management qualification would be advantageous, but neither is essential.
- The Person We're Looking For
You're the person who brings clarity when everything feels urgent.
You can see the bigger picture without losing sight of the detail. You know when to push, when to challenge and when to help a team find a better way forward.
You're collaborative, commercially aware and confident leading specialists without needing to be the expert in every discipline.
Most importantly, you take ownership. When something needs doing, you make sure it happens.
Why Not Just Travel?
You'll play a central role in helping our Marketing & Communications function operate at its best, with genuine influence over how work is planned, delivered and improved.
You'll work with talented specialists, support a community of Travel Consultants and help turn marketing strategy into meaningful business results.
If you're ready to bring structure, energy and commercial thinking to a busy marketing function, we'd love to hear from you.
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Marketing Operations Lead - Campaigns, Creative & Communications employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Marketing Operations Lead - Campaigns, Creative & Communications
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Confidential and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Confidential are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Confidential on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Confidential. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Marketing Operations Lead - Campaigns, Creative & Communications
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Confidential. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Confidential:Show us that you’ve done your homework! In your application, briefly mention what you admire about Confidential’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Confidential
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Confidential will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Confidential, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
