Warranty Administrator
Manchester
Salary - £30,000 to £35,000 per annum
Monday to Friday 8am to 5pm (1 in 4 Saturday mornings)
Description
My client is a leading Commercial Vehicle dealership in Manchester is looking to recruit a proactive individual to join their service admin team. Located at the Manchester or Brighouse site there is an opportunity on permanent days. As a proactive member of the dealership's team you will be required to contribute towards an efficient operation, ensuring customer satisfaction at all times.
Key Responsibilities
- Warranty Claim Management: Processing, submitting, and tracking warranty claims for repairs and replacement parts.
- Record Keeping: Maintaining detailed records of all warranty claims, payments, and relevant documentation.
- Communication: Interacting with manufacturers, customers, service departments, and other relevant personnel to ensure smooth claims processing.
- Compliance: Ensuring all warranty claims adhere to manufacturer guidelines and regulations.
- Problem Solving: Investigating and resolving any discrepancies or issues related to warranty claims.
- Parts Management: Coordinating the procurement and return of warranty parts.
- Customer Satisfaction: Ensuring customers are informed and satisfied with the warranty process.
- Financial Management: Invoicing warranty jobs and managing warranty debt.
- Reporting: Generating and analysing warranty reports to identify trends and areas for improvement.
Experience Required
The ideal candidate for this role will have basic product knowledge, computer literacy and ideally knowledge of the ADP kerridge system. An ability to communicate at all levels and will be able to demonstrate initiative working alone without supervision.
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Warranty Administrator in Manchester employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
