Confidential in Manchester is seeking a Technical Customer Service Advisor to provide hands-on support for customers with machine-related issues. You will diagnose faults remotely, guide recovery steps, and coordinate engineer visits when needed, ensuring issues are resolved efficiently.
The role emphasizes proactive maintenance, troubleshooting skills, and clear communication with customers while maintaining accurate service records and coordinating with field engineers.
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Technical Support Specialist: Troubleshooting & Service in Manchester employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
